Shipping policy

# Shipping Policy

Thank you for shopping with Nail Elbi.

All of our press-on nail sets are handmade and made to order by our professional nail artists in Vietnam.

## Processing Time

- Orders are processed within **1–5 business days**.
- Custom orders may require additional processing time depending on the design.

## Shipping Time

Estimated delivery times:

- United States: **7–15 business days**
- Canada: **7–18 business days**
- United Kingdom: **7–15 business days**
- Australia: **8–18 business days**
- Other countries: **7–21 business days**

Shipping times are estimates and may vary due to customs clearance, holidays, or carrier delays.

## Tracking

A tracking number will be sent to your email once your order has been shipped.

## Customs & Duties

International customers are responsible for any customs duties, taxes, or import fees charged by their country.

## Lost or Delayed Packages

If your package is delayed or appears lost, please contact us. We will work with the shipping carrier to help resolve the issue.