Shipping Policy

Thank you for shopping with Nail Elbi.

Fulfillment types

Ready to Ship

Ready to Ship products are fulfilled from the ready-stock location shown on the product page.

• Processing: 1–2 business days.
• United States delivery estimate: 4–7 business days.

Made to Order

Made to Order products are produced by our professional nail artists in Vietnam after order confirmation.

• Processing: 1–5 business days.
• United States delivery estimate: 7–15 business days.

The product page and collection will show which fulfillment type applies. Please check that information before ordering.

International delivery

Estimated delivery times for Made to Order orders:

• Canada: 7–18 business days.
• United Kingdom: 7–15 business days.
• Australia: 8–18 business days.
• Other countries: 7–21 business days.

Shipping times are estimates and may vary due to customs clearance, holidays, or carrier delays.

Tracking

A tracking number will be sent to your email once your order has shipped.

Customs and duties

International customers are responsible for customs duties, taxes, or import fees charged by their country.

Address and delayed packages

Please check that your name, address, apartment or unit number, buzzer code and postal code are complete and correct. If a package is delayed or appears lost, contact us with your order number so we can work with the carrier to review the issue.

For questions about fulfillment, sizing or delivery before ordering, please contact Nail Elbi.